Privacy Policy


Please find here the Feetwise: Penny James Privacy Policy.

If you have any queries or questions about the contents of this privacy policy please contact us via the details provided. For more details on the services we provide please see here.

 

Who we are

Feetwise: Penny James is run by Penny James. Our website address is: https://feetwise-pj.co.uk/wp.

You can contact us with the following details:

– Phone: 07947 364 551

– Email: penny@feetwise-pj.co.uk

Business Details:

– Contact Address: 1 West Drive, Wethersfield, Braintree, Essex, CM7 4BT

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Contact form submissions are received via email on password protected devices.

Email communication may be kept indefinitely, if you would like all email communication to be removed please contact us via any of our contact details. Email communications are retained for customer service purposes only, to increase the quality and accuracy of treatment provided.

In follow up communication we may inquire as to how you heard about Feetwise: Penny James or note your contact via the website contact form. This is to track the point-of-contact for clients. This is to ensure the usefulness of any marketing and maintain effective and useful contact methods for our clients. Any personal information is not recorded, just the point-of-contact. This information is not shared with 3rd parties.

Email addresses, names and other personal information collected through our contact form are recorded for customer service purposes only.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Using the Facebook and LinkedIn buttons may track your visit to our Facebook page or LinkedIn profile. The fact you were linked from www.feetwise-pj.co.uk may also be tracked. The same may apply to visiting our blog posts via links on Twitter or Facebook. Please see their respective privacy policies for more details.

Analytics

This website uses Jetpack to track website usage – please see their privacy policy here: https://automattic.com/privacy/

Who we share your data with

Website usage information is tracked with Jetpack – please see their privacy policy here: https://automattic.com/privacy/

Using the Facebook and LinkedIn buttons may track your visit to our Facebook page or LinkedIn profile. The fact you were linked from www.feetwise-pj.co.uk may also be tracked. The same may apply to visiting our blog posts via links on Twitter or Facebook. Please see their respective privacy policies for more details.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

You can contact us with the following details:

– Phone: 07947 364 551

– Email: penny@feetwise-pj.co.uk

– Contact Address: 1 West Drive, Wethersfield, Braintree, Essex, CM7 4BT

Additional information

How we protect your data

All website data is hosted on a secure server with firewall protection. All emails received either directly or through the contact form are received on password protected devices.

Admin login is protected via individual secure passwords, with anti-bot checks on multiple login attempts.

The security of communication on 3rd party services (eg: Facebook, Messenger, WhatsApp, phone) cannot be guaranteed by Feetwise: Penny James accept for the viewing of these communications on password secured devices. Feetwise: Penny James is not accountable for a breach in privacy due to your device being lost, stolen or accessible by 3rd parties and communication being viewed, initiated, or continued without your knowledge because of this.

What data breach procedures we have in place

In the event that a device is lost or stolen that is used to view emails for penny@feetwise-pj.co.uk or other forms of electronic communication, the device will be remotely wiped.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Website admin accounts utilize additional temporary cookies for login purposes. Admin will not set login details to be remembered on mobile devices.

If 3rd party services (eg: Facebook, Catalyst2 Hosting, Feetwise Email) are supsected to have been attacked with a hack or login details phished and are no longer secure, passwords will be changed urgently to ensure continued security.

We take data protection very seriously, if you believe a date breach has occurred please inform us immediately and provide details on the suspected breach for us to review.

What third parties we receive data from

Website usage information is tracked with Jetpack – please see their privacy policy here: https://automattic.com/privacy/

All data we see via Jetpack is anonymous, and is used purely to see how often the website is being used and which pages receive the most use.

What automated decision making and/or profiling we do with user data

No automated decisions or profiling is conducted on our website. All comments are manually approved before appearing on the website.

Industry regulatory disclosure requirements

Whilst undertaking treatment:

Your personal medical details will be kept in accordance with the General Data Protection Regulations May 2018. Feetwise: Penny James is registered with the Information Commissioners Office with regard to the storage and use of electronic data. My medical history will be kept securely & confidentially.

Your personal details will be kept confidential to Penny James (Feetwise-PJ) and will not be passed to any thrid parties without your express and written consent. Medical history, treatment details and other treatment documentation is not stored electronically. It is kept securely in my private clinic.

In the event of a medical emergency the appropiate emergency services and GP services will have access to these details.

Feetwise: Penny James must, in law, retain your details for a period of up to 7 years after your last appointment (or 25th Birthday if the last appointment attended was whilst under the age of 18). After this they will be destroyed.

Please note that Feetwise: Penny James is registered with The Information Commissioners Office with regard to the storage and use of electronic data.

Should you wish to see or recieve a copy of the date held on your treatment with Feetwise: Penny James please do inform me and I will make the appropriate arrangements.